I emailed the support team and with no hassle I had another atty in the mail by the end of the following day. ![]() I ordered 2 more attys with the code and they only sent one. There was no hassle and they were quick to both respond and replace my defective battery. I have also had the pleasure of dealing with Puffco support even though I bought my device at a LHS. Oh yeah.no cool down hits needed for the Puffco Plus either! This is great for the ultimate one hitter or dab like hit. By the time the dish is hot the concentrate is dripping off the dabber tool into the bottom of the dish. If you want more of a subliminal hit, it is the only concentrate pen that offers a dabber tool which can be used as a time release so you can get the dish hot before the oil touches it. All in all the Puffco Plus is pretty awesome IMHO. It doesnt cling to the walls like it does on my Yocan Evolve atomizers or climb them like it does in my Source nail atomizers. It also helps with heat retention along the walls I presume as I can load the stickyness on the walls directly and it will all get down to the bottom of the cup after a couple hits. The dish/cup is surrounded with a steel mesh which is great to collect and cooked oil that may go through the air holes. There are only 3 holes and they are very tiny so airflow is limited. The air holes are only about 4-5mm up the cup which limits your load size. The flaw to the Puffco Plus is the airflow design and I am not exactly sure what the right solution will be. You have a ceramic dish/cup that is heated from the underside so no oil/wax ever touchs the heater directly and there is no penetrations for wires. I rate the Puffco Plus tech as the best despite its down falls simply because the design is more idea. A wire has to penatrate the dish somewhere to get to the ceramic plate heater. ![]() Now I have not tried the Hypnos Zero or the Elite and I am curious as to how they provide a completely sealed dish/cup with a ceramic plate inside the dish. I say these are the top three because they all have sealed ceramic dish/cup atomizers supposedly. has made comparisons for the top three which are the Elite, Puffco Plus and Hypnos Zero. ![]() Click to expand.The Kandypens Elite is the newest coilless ceramic pen released.
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